A couple of courtesy reminders that (based on my current experience) deserve repeating:
- When you leave your number on someone’s voicemail or answering machine, speak it slowly, and then slowly REPEAT it. Put yourself in the shoes of the person listening to your message. They may not have pen and paper quite yet. They have to hear it, understand it, and write it.
- And take the time to edit subject lines in replying e-mails. Most folks have huge e-mail volume, and being able to scan for the thrust of relevant communications on the fly makes a difference.